Privacy Policy for LeadWise
Effective Date: March 27th, 2025
This Privacy Policy describes how Leadwise, a service provided under Epic Marketing Hub, collects, uses, and protects your information when you access or use our website and services. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Data
When you sign up for or use LeadWise, we may collect the following personal information:
Name
Address
Phone number
Billing information (such as credit card details)Business information (e.g., business name, industry)
Usage Data
We collect information on how you access and use our CRM services, including:
Device information (e.g., IP address, browser type)Usage analytics (e.g., pages viewed, actions taken within the app)Transaction data (e.g., subscription history)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, track usage, and collect certain analytics about our services. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected data for the following purposes:
Provide and Improve Services: To deliver the tools and services you have requested and to improve our platform.
Customer Support: To respond to your inquiries, resolve issues, and offer assistance.
Billing: To process payments, subscriptions, and manage your account.
Marketing and Communications: To send you updates, promotional emails, and notifications related to our services (you can opt-out anytime).
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
With Service Providers: We may share your data with third-party vendors who help operate our platform, process payments, or assist with customer service.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests (e.g., subpoena, court order).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties if you provide consent to do so.
We will never sell your personal data to third parties.
4. California Privacy Rights (CCPA)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the personal data we collect about you, including the categories and specific pieces of data.
Right to Delete: You can request the deletion of your personal data (subject to certain exceptions).
Right to Opt-Out: You have the right to opt out of the sale of your personal information (Note: We do not sell your personal information).
Right to Non-Discrimination: You are entitled to exercise your rights without discrimination.
To exercise any of these rights, please contact us at [email protected]
.
5. Security of Your Data
We take reasonable steps to protect your personal data using security measures, such as encryption and access control. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only for as long as necessary to provide the services and fulfill the purposes outlined in this Privacy Policy, or as required by law. Once no longer needed, your personal data will be securely deleted.
7. International Data Transfers
If you are accessing LeadWise from outside the U.S., please be aware that your personal data may be transferred to and stored in the U.S., which may have different data protection laws than your country of residence. By using our services, you consent to this transfer.
8. Children's Privacy
LeadWise is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a new "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under the CCPA or other laws, please contact us at:
LeadWise
Email: [email protected]
Phone Number: +63 929 458 5857
Address: 254 Chapman Rd, Ste 209, Newark Delaware 19702
11. Consent
By using LeadWise, you consent to the collection and use of your data as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.